Terms & Conditions
Effective: April 2026 · Autorent Europe Ltd
1. General
These Terms & Conditions ("Terms") govern all business transactions between Autorent Europe Ltd ("the Company," "we," "us") and its business partners ("the Buyer," "you"). By placing an order or engaging in any transaction with the Company, you agree to these Terms.
Autorent Europe Ltd is registered in Bulgaria, UIC: 204876199, with its registered office at 12 Hristo Botev Blvd, Floor 3, 7001 Ruse, Bulgaria. VAT: BG204876199. EU operations: Autorent Europe s.r.o., Miletičova 21, 821 09 Bratislava, Slovakia, IČO: 56948611, VAT: SK2122514504.
2. Scope of Services
The Company specializes in the wholesale distribution of brand-new, zero-kilometre vehicles. Our services are available exclusively to registered businesses (B2B). We do not sell to private consumers. Each transaction is subject to the Company's acceptance and confirmation.
3. Orders and Confirmation
All orders must be placed in writing (email or through our website). An order is binding only after the Company issues a written Pro-Forma Invoice and the Buyer confirms acceptance. The Company reserves the right to decline any order without providing a reason. Verbal agreements or modifications are not binding unless confirmed in writing.
4. Pricing
All prices are quoted in EUR and are net prices (exclusive of VAT) unless otherwise stated. Prices are valid for the duration specified in the Pro-Forma Invoice. The Company reserves the right to adjust prices if market conditions change significantly between quotation and delivery. Price adjustments will be communicated in writing before proceeding.
5. Payment Terms
Payment terms are specified on each Pro-Forma Invoice. Standard terms require payment before dispatch unless alternative terms have been agreed in writing. For established partners, the Company may offer flexible payment terms subject to credit assessment on a case-by-case basis. Late payments are subject to interest at 0.05% per day of delay, plus reasonable recovery costs.
6. Intra-Community Supply & VAT
For EU-registered businesses, transactions qualify as intra-community supplies under EU VAT Directive 2006/112/EC. The Buyer must provide a valid VAT identification number, verified through the VIES system, before each transaction. The Buyer is responsible for VAT self-assessment in their country of registration. If a Buyer's VAT number is invalid or deregistered at the time of supply, the Company reserves the right to charge the applicable Bulgarian VAT rate.
7. Delivery Terms & Incoterms
Unless otherwise agreed in writing, all deliveries are made on FCA (Free Carrier) terms per Incoterms® 2020, with the named place being the Company's designated loading point. The Company arranges transport as a service to the Buyer, but risk transfers to the Buyer upon handover of the vehicles to the first carrier.
Where the Company arranges delivery to the Buyer's premises ("door-to-door"), the applicable term is DAP (Delivered at Place) per Incoterms® 2020, with risk transferring upon arrival at the agreed destination before unloading. Standard delivery time is approximately 12 business days from payment confirmation, subject to vehicle availability and transport scheduling.
The Company shall not be liable for delays caused by the carrier, customs procedures, or circumstances beyond its control. Partial deliveries are permitted unless expressly excluded in the contract.
8. Retention of Title (Eigentumsvorbehalt)
All delivered vehicles remain the exclusive property of the Company until full payment has been received, including any interest, costs, and fees. The Buyer is not permitted to pledge, encumber, or otherwise dispose of the vehicles subject to retention of title until full payment has been made. In the event of non-payment, the Company reserves the right to repossess the vehicles at the Buyer's cost.
The Buyer must store retained-title vehicles separately and clearly identifiable as the Company's property. In jurisdictions where retention of title requires registration, the Buyer shall cooperate with such registration at its own expense.
9. Documentation
Each vehicle is delivered with: commercial invoice, Certificate of Conformity (CoC), transport documentation (CMR), and vehicle registration documents (Brief/Fahrzeugbrief) where applicable. The Company guarantees that all vehicles are free from legal encumbrances and are properly documented for registration in the destination country.
10. Inspection, Claims & Warranty
The Buyer must inspect all vehicles upon delivery and note any visible damage or discrepancy on the CMR/delivery receipt at the time of handover. Claims for visible damage not recorded on the delivery receipt will not be accepted.
Transport damage: Must be reported in writing within 24 hours of delivery, with photographic evidence and notation on the CMR. The Company will coordinate with the carrier and insurer on behalf of the Buyer.
Hidden defects: Must be reported in writing within 7 calendar days of delivery, with detailed description and photographic evidence. After 7 days, acceptance is deemed final.
Quantity/specification discrepancies: Must be reported within 48 hours of delivery.
All vehicles are covered by the original manufacturer's warranty. The Company's liability is limited to facilitating warranty claims through the appropriate manufacturer channels. The Company does not provide its own warranty beyond the manufacturer's coverage.
11. Anti-Money Laundering & Compliance (AML/KYC)
The Company is committed to the prevention of money laundering and terrorist financing. Before entering into a business relationship, the Company may request verification documents from the Buyer, including but not limited to:
— Certificate of incorporation and trade registry extract
— Proof of identity of the legal representative(s) and ultimate beneficial owner(s)
— Proof of business address and VAT registration
— Bank details on company letterhead
The Company reserves the right to refuse or terminate any transaction if it suspects, in its sole discretion, that the transaction may involve proceeds of crime, sanctions evasion, or any other illegal activity. The Company screens all partners against EU and international sanctions lists. The Buyer warrants that no funds used in transactions with the Company originate from or are connected to unlawful activities.
12. Sanctions Compliance
The Buyer warrants that it is not subject to, and will not conduct business in violation of, any applicable trade sanctions, export controls, or embargoes imposed by the European Union, the United Nations, or any relevant national authority. The Company reserves the right to immediately suspend or terminate any transaction if compliance with sanctions is in doubt.
13. Vehicle Condition
All vehicles sold are brand-new, zero-kilometre, with full manufacturer warranty. Each vehicle has been verified from a legal and fiscal perspective. The Company guarantees that all vehicles are free from any third-party claims, liens, or encumbrances at the time of delivery.
14. Limitation of Liability
The Company's total liability under any transaction is limited to the net invoice value of the vehicles in question. The Company shall not be liable for indirect, consequential, or special damages, including but not limited to loss of profit, loss of business, costs of delayed registration, or reputational damage.
15. Force Majeure
Neither party shall be held liable for delays or non-performance resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, war, sanctions, transport disruptions, or supply chain interruptions. The affected party shall notify the other party within 5 business days and make reasonable efforts to mitigate the impact.
16. Confidentiality
Both parties agree to treat all commercial information exchanged during their business relationship as confidential. This includes pricing, volumes, payment terms, and client-specific arrangements. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.
17. Data Protection
The processing of personal data is governed by our Privacy Policy, in accordance with Regulation (EU) 2016/679 (GDPR).
18. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Bulgaria. The parties shall first attempt to resolve any dispute through good-faith negotiation. If no resolution is reached within 30 days, either party may submit the dispute to the competent courts of Ruse, Bulgaria. For transactions involving the Slovak entity (Autorent Europe s.r.o.), disputes may alternatively be submitted to the competent courts of Bratislava, Slovakia.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the commercial intent of the original.
20. Amendments
The Company reserves the right to amend these Terms at any time. The applicable version is the one in effect at the time of the transaction. Material changes will be communicated to active business partners in writing at least 14 days before taking effect.
Last updated: April 2026 · Autorent Europe Ltd · 12 Hristo Botev Blvd, Floor 3, 7001 Ruse, Bulgaria · VAT: BG204876199